online dispute resolution - Englisch

online dispute resolution

Online Dispute Resolution

According to EU Regulation No. 524/2013 (Online Dispute Resolution in Consumer Affairs), the European Commission provides a platform on which you, as a consumer, can apply for out-of-court dispute resolution through your online purchase contracts in disputes with us as an Internet merchant.

The platform for online dispute resolution can be found under the link:

We are neither obligated nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

Our e-mail address is: This email address is being protected from spambots. You need JavaScript enabled to view it.